FREQUENTLY ASKED QUESTONS
Do you provide the Alcohol?
No. Liquor laws prevent us from providing the alcohol for your event. All liquor, wine, and beer must be provided by the host.
How will the bartenders be dressed?
Our Bar Chefs are generally dressed in all black including dress shirt, slacks, vest, and a gold or black tie. Of course we'll also do our best to accommodate any particular dress code of your choice based on the event. We will discuss this with you at the time the event is booked.
Who is responsible for making sure that guests do not have too much to drink?
Our Bar Chefs are trained in alcohol awareness and all are licensed by the Texas Beer and Alcohol Commission. However, the host of the event is ultimately responsible for all invited guests and their actions. Bar Chefs Houston reserves the right to refuse service to any guest(s) who seem to be under the influence of alcohol and can no longer maintain composure, per our judgment.
Is gratuity included?
Tips are customary in the Hospitality industry so there's a few options we offer our customers:
- Allow a tip jar to be placed on the bar for guests.
- No tip jar allowed and the host will pay a 20% gratuity fee based on number of guests attending the event.
- Both a tip jar and hosted gratuity. :)
How do I reserve my event date with Bar Chefs Houston?
A Non-Refundable 50% deposit is required at the time the contract is signed to reserve the date and time of your special event.
What type of payment do you accept?
Types of payment accepted are Cash App, Venmo, PayPal, and Zelle. We also accept all major credit cards for an additional 3% fee. Full Payment or any balance owed is expected to be received one week prior to the event. Staff will not perform any duties until your full payment is received.
What is your cancellation policy?
Cancellation Policy: Within 14 days full refund of charges less the non-refundable deposit. No refund within 48hrs of event. Cancellation must be submitted via email.